Table Of Content
Restricted items must be returned using ground transportation. All prices are U.S. dollars and are F.O.B. Michigan City, Indiana. Michigan residents add 6% sales tax. All other states and local taxes, if applicable, are the responsibility of the end user. Prices are subject to change without notice.
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Orders, Shipping, Tracking & Returns:
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active. We have a 2023 Grand Design fifth wheel that needed some replacement parts. Grand Design was helpful, professional, and timely in resolving the issues. Your company was on top of it, and we were impressed.A special shout-out to Owen Bailey who assisted us.
Pray your unit is defect free because there is no warranty support.
It's getting in the 80,s now so we have to use the real noisy AC unit. Then it won't be possible to stay in it. They said they would have BLUEDOG CALL US. I bought the camper (5th wheel Solitude) out of state (750 miles away) because no dealer near me had what I wanted. My first week out camping I saw the awning peeling away where it attaches to the camper. The nearest dealer to me wouldn't repair it under warranty because I didn't buy it from them.
Meyer's RV Superstores Acquires Johnston RV in Upstate N.Y. - RV Business
Meyer's RV Superstores Acquires Johnston RV in Upstate N.Y..
Posted: Thu, 19 Jan 2023 08:00:00 GMT [source]
Merchandise Store Questions
And we aren't done yet, we have a bunch of additional functionality as well as a mobile app coming soon. 2023 Grand Design RV All Rights Reserved. All information, content and specifications on this website can be subject to change without notice.
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He worked with us throughout the process and corrected the issues completely. Stock items may be returned within 14 days, if you are not completely satisfied. However, personalized and custom orders are not returnable. Products and colors may be different than how they appear on this website. Shortage claims must be made within 48 hours of receipt of goods. International shipments are available.
Used merchandise cannot be returned unless defective. Returned merchandise should include the vendor packaging and tags and be in the same condition as when it was received. A pickup and/or restock fee may apply. Merchandise must be returned within 30 days of receipt of merchandise.
Dealer Show Calendar
The stove overhead vent filter cover fell off in transit onto the glass stove cover. Called the RV dealer we bought it from and asked for help, and they told us we had to drag it 200 miles to there dealership to get it fixed. (BLUEDOG RV PASCO WA) The dealer had it for two months and didn't do anything, then called and said it was done. They didnt even do a proper winterization on it that we paid for. That will be another review on RV service company's later. When we got it home the second time.
Rather contact St. Andrews Products. Our Inside Sales Team is commited to answering any questions you may have.
The closest dealer that would do the warranty work was 125 miles away. I left it at their shop for 7 weeks and they were not able to secure a new awning because the part was back ordered. Grand Design customer service was NO help in getting this resolved. It is all up to me to get this issue fixed.
Please contact customer service for a rate quote. Shipping and Delivery is the charge for internet order processing, item selection, packaging, transport and handling. We don’t guarantee delivery times, but we do our best to provide accurate estimates. Our dealers will be more than happy to order the part and have it shipped directly to you as well as provide any other assistance you may need. The vehicle info section on the dashboard page serves up convenient information for your rig as well as quick access to your owners manual.
Our Service & Warranty Team is fully committed to your positive and rewarding ownership experience. Wherever you travel, go with the peace of mind that our dedicated team of dedicated highly trained professionals ready to address any concerns you may have along the way. Enclose the return section of the packing slip with your item(s). Please use one of the return labels provided on the front of your packing slip to ensure proper return address and credit information.
From day one our top priority has been to create an ownership experience like no other RV manufacturer. Over the last 10 years we have raised the bar in customer service and warranty. MyGDRV will take your ownership experience to a whole new level. Whether you are a first-timer or a veteran camper myGDRV allows you to easily access information about your RV. From repair manuals and maintenance tips, to troubleshooting and owner’s manuals, myGDRV is a one-stop resource for any question or issue you may have.
Suggested companies are based on people’s browsing tendencies. All orders are shipped via regular service USPS, UPS or FedEx and cannot be delivered to a PO Box. Shipping costs will be added to all orders. We hope you love shopping with Luma. Here are our delivery and returns policies to help make sure we meet your expectations. It goes against our guidelines to offer incentives for reviews.
We also ensure all reviews are published without moderation. Claim your profile to access Trustpilot’s free business tools and connect with customers. You will find your owners manual as well as operation and troubleshooting guides for many of your components and appliances all in one place. In-stock items are generally shipped within 24 hours. For questions related to purchases made from the store (store.granddesignrv.com) please do not call Grand Design Customer Support.
So now I'm sitting in the Florida sun with a new '23 model Grand Design Solitude without an awning. My advice is DO NOT buy a Grand Design RV. This is my 3rd and last Grand Design RV.
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