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The stove overhead vent filter cover fell off in transit onto the glass stove cover. Called the RV dealer we bought it from and asked for help, and they told us we had to drag it 200 miles to there dealership to get it fixed. (BLUEDOG RV PASCO WA) The dealer had it for two months and didn't do anything, then called and said it was done. They didnt even do a proper winterization on it that we paid for. That will be another review on RV service company's later. When we got it home the second time.
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It's getting in the 80,s now so we have to use the real noisy AC unit. Then it won't be possible to stay in it. They said they would have BLUEDOG CALL US. I bought the camper (5th wheel Solitude) out of state (750 miles away) because no dealer near me had what I wanted. My first week out camping I saw the awning peeling away where it attaches to the camper. The nearest dealer to me wouldn't repair it under warranty because I didn't buy it from them.
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Reflection Travel Trailer Owner's Manual
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The closest dealer that would do the warranty work was 125 miles away. I left it at their shop for 7 weeks and they were not able to secure a new awning because the part was back ordered. Grand Design customer service was NO help in getting this resolved. It is all up to me to get this issue fixed.
Revised March 2020
Grand Design recalls model year 2017-2018 Imagine travel trailers - ConsumerAffairs
Grand Design recalls model year 2017-2018 Imagine travel trailers.
Posted: Mon, 08 May 2017 07:00:00 GMT [source]
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The card can be used for purchases from any Luma store, and online. In compliance with Federal law, for gifts valued at more than $2,000.00, the recipient will receive a check rather than an Luma Gift Card. We want you to be completely happy with your Luma order. If for any reason you are not satisfied, we will gladly accept your timely return of unworn, unwashed, or defective merchandise.
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From day one our top priority has been to create an ownership experience like no other RV manufacturer. Over the last 10 years we have raised the bar in customer service and warranty. MyGDRV will take your ownership experience to a whole new level. Whether you are a first-timer or a veteran camper myGDRV allows you to easily access information about your RV. From repair manuals and maintenance tips, to troubleshooting and owner’s manuals, myGDRV is a one-stop resource for any question or issue you may have.
We found trim laying on the floor where it had fallen off during transit. The cabinet veneer was peeling off everywhere. Then we had to stay in it as we were preparing to move our personal property after selling our house. 3 weeks into march and the furnace stopped working. Tried to turn on the stove to bake some chicken tenders, and the pilot light wouldn't start.
Used merchandise cannot be returned unless defective. Returned merchandise should include the vendor packaging and tags and be in the same condition as when it was received. A pickup and/or restock fee may apply. Merchandise must be returned within 30 days of receipt of merchandise.
I can't even list all the problems we are having happen right now. There wouldn't be enough space to list them all. The sun roof over the shower is just pulling apart, going to be some water damage there soon.
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